CRW — Incident Management Platform | Agente

Incident Management Platform

CWR

The objective of this project was to design a user-friendly interface for a platform known as Fully Integrated Mapping for Emergency Services.  The client, a provider of advanced mapping technology, specializes in delivering cutting-edge solutions tailored for both metropolitan and wildland emergency services. Their platform integrates real-time data, allowing for seamless collaboration between various emergency response teams.

In developing the interface, the focus was on ensuring that the platform is intuitive and accessible, even under stressful conditions. Overall, the project aimed to deliver a robust and easy-to-use interface that empowers emergency services with the tools they need to respond more effectively, ultimately improving safety and outcomes during critical events.

What is the Integrated Mapping for Emergency Services?

This advanced system provides real-time, detailed, and interactive mapping solutions for emergency response teams, including firefighters, paramedics, and disaster management units. By integrating multiple data sources, it offers a comprehensive, up-to-the-minute view of emergency situations, enabling responders to make quick, informed decisions and improve their response effectiveness.

User Research

To design the interface, we embarked on a comprehensive process that started with a deep dive into the client’s ideas and specific requirements. We took the time to thoroughly understand their vision and the challenges they were aiming to address.

Intuitive User Interface

These user flows were designed to align closely with the client’s objectives, ensuring that the interface not only met their needs but also provided a seamless and intuitive experience for end-users. By carefully aligning all these elements, we were able to create an interface that was both user-friendly and effective in meeting the client’s vision

Desktop Layout

The dashboard is designed to offer a clear and concise overview of all features, with intuitive access to tools and filters. At the center is the map, which serves as the focal point, allowing users to gain a comprehensive view of the situation at a glance. This desktop layout ensures that all critical information is easily accessible, providing an engaging and informative experience.

Mobile Adaptation

Given that the solution is frequently deployed in the field, it was essential to ensure the mobile version was fully operational and robust. We focused on designing a sleek and intuitive mobile interface to provide users with a seamless and efficient experience, regardless of the device they are using. Our goal was to deliver a user experience that is both enjoyable and effortless, even in demanding on-the-ground situations.

Results

This task was quite challenging because of the numerous tools and details that required careful organization to prevent frustrating users. Nevertheless, the outcome was a fully functional, user-friendly design that enhances safety for both organizations and the community.

Let's talk

Is there a challenge your organization or company needs help solving? We’d love to discuss it.

Andrew Terekhin
Managing Director, Partner

Andrew Terehin

Budget
  • $8000 - $15000
  • $15000 - $30000
  • $30000 - $50000
  • More than $50000
  • Not decided yet

Thank You!

Your message has been successfully sent.
We will contact you very soon.